4.1
22K reviews
1M+
Downloads
Content rating
Everyone
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About this app

About this app

MySantander online banking for your accounts, cards, loans and financing in one app.

“Santander Banking” is now “MySantander Online Banking” – Santander Bank’s new customer portal. From now on you will always have an overview and control over your finances.

Why we love the MySantander online banking app:

1. Banking that goes one step further
In addition to the already familiar online banking functions, in MySantander you will find all information about existing loans and financing as well as other convenient services - this makes our app your personal portal for all your Santander products.

2. Secure and easy login
You can log in to the MySantander Banking app easily and securely - regardless of whether you want to use facial recognition with Face ID or use the app with your fingerprint via Touch ID. Of course, you can still log in with your username or email and password.

3. Better overview
Keep an eye on all your transactions and sales. Clearly designed, you won't miss a booking. You can rename your accounts and cards individually to make it even easier to navigate through your banking transactions.

4. Mobile transfers
Transfer money easily and easily on the go with our app.

5. All details about your loans and financing
Your loans and goods/vehicle financing at a glance. View the balance, loan amount and installment due date at any time.

6. Numerous services
Have you moved, want to change your password or can't remember your card's PIN? Easily take care of these and many other matters from home or on the go.

7 Notifications
Upon request, we will send you notifications about your card transactions and financing. This means you don't miss a payment and you gain more control over your finances.

8. Postbox
Your digital mailbox for important messages, bank statements, credit card statements and securities documents.


And of course, at Santander, protecting your data is our top priority. We do everything we can to protect your data from unauthorized access. So you can feel safe at all times.

New function

Dear customers,

With the current update we have made some improvements - all to offer you an even better banking experience!

Your Santander
Updated on
Jul 14, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and App info and performance
This app may collect these data types
Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.0
21.3K reviews
Angila Piya
August 2, 2025
One of the worst mobile banking apps I've ever used.The app constantly shows a white screen, which is extremely frustrating. Out of 10 attempts, it works properly maybe once. On top of that, there’s no English language option, which makes it even harder to use. The transaction details are too limited and difficult to read. The app is not very user-friendly and needs significant improvements in its interface and usability.
Did you find this helpful?
Santander Consumer Bank AG (Deutschland)
August 5, 2025
Hallo Angila Piya, vielen Dank für die Rückmeldung. Sollten Ihnen weitere Punkte auffallen, weitere Anregungen für uns haben, so kontaktieren Sie uns bitte unter Angabe des Betreffs „Appstore“ an onlinebanking@santander.de.
shehrin mehmood
August 13, 2025
Whenever i try to open it didn't open always stuck. Kindly improve it
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Santander Consumer Bank AG (Deutschland)
August 20, 2025
Wir arbeiten mit Hochdruck an unserer App, damit wir Ihnen immer die bestmögliche Benutzererfahrung liefern können. Wir leiten Ihr Feedback weiter. Ihre Santander
David Howe
June 4, 2025
This app is not very user friendly 😥. Prone to failure - unexpected closing, dead ends or rather looping back to the same point. Not my favourite banking app.
1 person found this review helpful
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Santander Consumer Bank AG (Deutschland)
June 10, 2025
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Hinweise zu formulieren. Wir haben Ihre Anregungen aufgenommen und werden diese prüfen und ggf. in einem nächsten Schritt umsetzen. Vielen Dank, Ihre Santander

What’s new

Liebe Kunden,
Wir haben einige Verbesserungen vorgenommen, um Ihnen ein besseres
Banking-Erlebnis zu bieten!
Ihre Santander.

App support

About the developer
Santander Consumer Bank Aktiengesellschaft
onlinebanking@santander.de
Santander-Platz 1 41061 Mönchengladbach Germany
+49 173 2824956