SpardaSecureApp

Sopra Financial Technology

About this app

Please note our current information about SecureApp:

No support for x86 architecture devices anymore.

New permission required with Android 8.0
Due to an adjustment of the permissions of Google, it is now necessary to grant access to the phone status.

Access to phone status
The app needs access to the phone status of your device to perform certain security checks. The app does not make phone calls and does not accept calls.

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Use the SpardaSecureApp - our new security procedure - and confirm your transfers, standing orders, service orders and much more with just one touch of a finger.

Our free SpardaSecureApp not only offers security but also a lot of comfort for you.

Here's how to unlock your SpardaSecureApp:
1. Request your user ID and activation code through SpardaNet Banking, SpardaApp or at your branch.
2. Download the SpardaSecureApp from the Play Store.
3. Activate the SpardaSecureApp by entering the user ID, the activation code and a personal password.

(The user ID can be found in the SpardaNet Banking Service Center or in the administration of the SpardaApp.) The activation code will be sent to you either directly in the store or by post.)

And this is how you use the SpardaSecureApp:
1. Log in to the SpardaApp (version 3.0 or higher) or your SpardaNet Banking.
2. Make an order (transfer, standing order, rebooking etc.) and select the SpardaSecureApp as TAN procedure.
3. Via a push message you will now receive the order for approval sent to your smartphone.
4. Open the SpardaSecureApp and enter your personal password.
5. Please always check the order details carefully and then issue your approval.

Note:
The SpardaSecureApp can be used in the SpardaApp (from version 3.0) and in SpardaNet-Banking. It is not possible to use external software via FinTS.

For optimal use you need a stable internet connection.

Requirements:
- Android 5.0
- From Android 6.0 Fingerprint support - please note that we currently do not support older fingerprint sensors, which are not natively supported by Google's fingerprint hardware, for security reasons


Please take note of the following guidelines:

Not all Android devices are supported by SecureApp. A current list of supported devices can be found at https://www.sparda.de/internetauftritt/downloads/spardasecureapp-geraeteliste.pdf. Through regular updates of the SecureApp new devices are added.

For the "unofficial supported devices" there is no official support from the manufacturer of SecureApp. Thus, there is no guarantee that the SecureApp will work on these devices. You can check this by getting an activation code from your sparda bank and specifying a transaction, e.g. a transfer or transfer, confirm with the SecureApp.

The SecureApp checks the device for security vulnerabilities when starting a transaction. If these are detected, the device will be blocked for the use of SecureApp.
A rooted device or device that has apps installed that could be vulnerable could also affect SecureApp's ability to function.

If your device does not work or if it should lead to a misconduct, please contact your Sparda bank directly and have the case analyzed by submitting your user ID.

Ratings and reviews

Its the worst app. I can't register. How do you expect to scan qr code with the same phone that installed the app?? Next, if you choose manual option, also doesnt work because you dont have any details to enter manually! The stupidiest app ever! So basically I can't have internet banking because it's the only way through the app. How ridiculous. Only in germany this nonsense exists. Just to prove the point, I installed banking app of another country, it was super fast and so easy.

More poorly thought out software. Banking is unsuitable for Germans, I've tried to explain to them for forty years, but they insist on being right. How can you teach someone who refuses to admit they make mistakes? Offered changing the basic metadata,one does, but then that breaks the connection, which perhaps can only be reset by uninstalling then reinstalling and then leaving the name of the phone as a 45 digit alphanumeric lump, instead of erasing the confusing part.

There is a bug - every time I confirm a transaction and want to make another one, the app gets stuck with the screen "Last transaction" and doesnt show me a new transaction even though I receive a notification "new transaction zu freigeben". I have to wait for a half an hour untill I am able to use the app again. Very annoying. Can this be fixed please?

What’s new

Bugfixes & Usability-Optimierungen