Maerker is the official service that lets you provide a simple way your community in Brandenburg, where there is an infrastructure problem.
How easily can I report my concerns?
1. Select Location (automatically via GPS or manual entry)
2. Describe concerns
3. message Submit
If the message is received, informed the management in the app or on the website about whether, how and when the grievance is resolved. Transparent Simply and for all to inform the traffic light colors on the status of processing.
The message can also be entered directly on the homepage.
Participating Märker municipalities in Brandenburg, see
Why is my city or town is not in the list?
In principle, any municipal government in Brandenburg participate in Maerker. However, they can decide for themselves whether they want to participate. Participation is free for municipalities. If your city or district council is not listed, please call to this. You can find the addresses under www.service.brandenburg.de/Kommunen.
What can I use Maerker?
About Maerker you can report your management in a simple way, where there is an infrastructure problem in your place. This ranges from illegally deposited waste to transport problems such as defective traffic lights. The Administration shares with you and all users of this platform, as you will eliminate the maladministration. Icons inform you about the state of processing.
How do I describe my concern in Maerker?
List your concerns about the "Create Note the form (" + "- Button)" returned to the local administration. Try to describe on the "Description" field the problem as precisely as possible. The editorial staff reserves the right, however, to examine selected images for legal reasons. It may be necessary to shorten the Note texts and to remove irrelevant content that have nothing to do with the description of the note.
How do I get a response from the management?
About your e-mail address that you enter in the form "Create Note", you receive notifications about the status. Separately, you can in the portal using the list view (all items) the state track the processing of your note or any other useful tips.