Tchibo MOBIL

3.5
4.91K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Simple and convenient activation of the Tchibo MOBIL SIM card. Within a few minutes, on the go, around the clock!

The simple, user-friendly structure of the app guides you through activation step by step.

Required Information:

- SIM card
- Valid identification document
- EC card if necessary

Data security: Your data will be stored exclusively within the EU within the framework of legal regulations.
Updated on
Dec 19, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
4.82K reviews
TheFairGuy
May 30, 2024
Garbage processs garbage service, buy something else! To activate your sim card they need your passport and if you don't have your passport they connect you to a video chat and then the person hangs up on you if you don't have your passport!
3 people found this review helpful
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Tchibo MOBIL
June 11, 2024
Die Identitätsüberprüfung mittels Ausweis ist gesetzlich vorgeschrieben für die Aktivierung von SIM-Karten. Ohne gültigen Ausweis ist eine Aktivierung leider nicht möglich. Für weiteren Support kontaktieren Sie bitte unseren telefonischen Kundenservice unter 040 - 605 90 00 95 (Mo. - Sa. 08:00 - 20:00 Uhr).
Dean's Sculptures
May 31, 2025
I gave them all my information and the Sim verification video call people instantly declined it with no words spoken. Waste of 5 Euros and I can't even call their customer service.
1 person found this review helpful
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Tchibo MOBIL
August 25, 2025
Gern möchten wir Sie bei der Lösung Ihres Anliegens unterstützen, benötigen hierfür jedoch noch weitere Informationen. Bitte wenden Sie sich an unseren telefonischen Kundenservice. 040 - 605 90 00 95 (Mo. - Sa. 08:00 - 20:00 Uhr).
Roy Martin
August 3, 2025
It won't take my United States ID, and a Germany ID requires a video call that breaks and then resets all entries I did before. It's really annoying.
2 people found this review helpful
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Tchibo MOBIL
August 25, 2025
Wir bedauern, dass ihre Erfahrungen mit der Freischaltung nicht ausschließlich positiv waren. Wir wünschen trotzdem viel Spaß beim Telefonieren und Surfen mit Tchibo MOBIL.

What’s new

- Verbesserung der QR-Code-Scan-Funktion
- Optimierung der Tarifdarstellung
- Reduzierung des Timeouts auf 3 Stunden

App support

Phone number
+494060021830
About the developer
TCHIBO Mobilfunk GmbH & Co. KG
feedback@tchibo-mobil.de
Überseering 18 22297 Hamburg Germany
+49 176 54227789