My WebID

WebID Solutions GmbH

About this app

My WebID
• all identification procedures and e-signature via one app
• data protection compliant according to GDPR, server in Germany
• from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks)

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.

1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy.

The My WebID app only needs authorization for the camera.

Tips:
• Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data.
• Good lighting helps to identify the ID card.
• The ID document should be clean and undamaged and not covered by your hand.

Ratings and reviews

Frustrating to get it to work when taking your portrait. Tiny text with recommendations what to do, is nearly impossible to read. Then because it's is at bottom of screen, your eyes are practically closed when your trying to read the instructions, to it can't get a good image of you. Poorly thought through.

Absolutely horrible. Waited for more than 90 minutes. Got a connection earlier but was fully blackscreen and disconnected after 1 minute. Only after a full 95 minutes I was finally connected to an actual agent who had basically no emotions, she would talk very monotone and didn't smile once. Needless to say her attitude didn't really lift my mood up either after waiting 90 minutes. Would not recommend using this service, ever.

Horrible service. Worst ever. Several hour long waiting times (if you are lucky enough to be connected) only to contact extremely rude and incapable employees who hang up the call out of nowhere multiple times. 1 star is too much but is not possible to give 0. Not only the app but the whole webID identification is a complete disaster as I tried also the browser.

What's new

- Add new translations
- Functional improvements
- Bug fixes