My WebID

WebID Solutions GmbH

About this app

My WebID
• all identification procedures and e-signature via one app
• data protection compliant according to GDPR, server in Germany
• from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks)

With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps.

1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy.

The My WebID app only needs authorization for the camera.

Tips:
• Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data.
• Good lighting helps to identify the ID card.
• The ID document should be clean and undamaged and not covered by your hand.

Ratings and reviews

Frustrating to get it to work when taking your portrait. Tiny text with recommendations what to do, is nearly impossible to read. Then because it's is at bottom of screen, your eyes are practically closed when your trying to read the instructions, to it can't get a good image of you. Poorly thought through.

Unlike most other reviewers, video identification went fine in my case. Wait time was less than 5 minutes, and the call went smoothly enough. NFC card verification is a different story though. Tried twice for 2 different services, failed both times for no apparent reason. And no option to retry reading the card, immediately sends a fail to the provider.

Unprofessional to the extreme. An AI would have a better chance of success. For context, I am hard of hearing. Despite warning in advance that they will need to repeat themselves, all responders disconnected in less than a minute; some, less than five seconds. Being vague about the issue and resetting all progress by passing the problem to the next responder makes the Deustche Bank feel like a joke. I'd give negative stars if I could.

What’s new

This update makes our identification solution smoother and more user-friendly.

Improved
- UI enhancements for better clarity and usability.
- Performance optimized – faster loading and smoother processes.

Fixed
- Minor issues resolved.

Feedback? Let us know – thanks!