work digital

work digital GmbH

About this app

Welcome to work digital! We digitize your energy business: quickly, easily, and cost-effectively. With our digital solutions, we automate the core processes for your municipal utility or energy supplier, reducing your costs and delighting your customers.

What to expect
The app demonstrates how the work digital customer portal works in practice for energy suppliers. Discover all the features and gain insight into how we digitize and simplify your processes. With our cost-effective white-label solution, we create greater efficiency for your energy business, relieve the burden on your customer service, and ensure high customer satisfaction.

What the work digital customer portal app can do
End customers today expect digital service around the clock. This also applies to managing their energy contracts. The work digital customer portal app enables precisely this with its intuitive app design. It is specifically tailored to the requirements of municipal utilities and energy suppliers and allows your end customers to conveniently manage their energy contracts anytime, anywhere.

The work digital customer portal app can be flexibly adapted to your corporate design.

With our ISO 27001 certification, we meet the highest quality standards in IT and data security, ensuring maximum security for your (customer) data.

Here's a selection of customer portal features that we continuously develop based on real user requirements:
- Biometric login
- Master data changes
- Moving house
- Meter reading submission
- Payment installment
- Tariff change
- Cancellation
- Agent view
- Documents
- News & marketing banners
- Dynamic tariffs
- Inbox notifications
- Consumption analysis
- RSS feed
- B2B customer management
- AI-powered assistance
- Multi-contract management
- Visual payment reminder
- Bonus & reward system
- Trustpilot integration
- Cancellation button
- and much more


Your advantages as an energy supplier

- Noticeable efficiency through cost and time savings
- Reduced workload for your customer service
- 100% digital contracts possible
- Increased customer satisfaction and stronger customer loyalty
- Enhanced competitiveness
- Free integration with existing systems (system-independent, simultaneous integration of multiple ERP systems possible)

- Fast and cost-efficient implementation through a standardized onboarding process: Customer portal go-live within 8 weeks

- Comprehensive administration tool: Easily manage portal configurations such as news updates and loyalty offers yourself. Benefits for your end customers:

Easy 24/7 self-service

Intuitive app design for user-friendly operation

High transparency
- Central location for all data and information related to the energy contract

About work digital

We are a leading provider of software development for the
digitalization of business processes and customer interactions in the
energy industry. We develop scalable digital solutions for energy suppliers to noticeably improve customer experiences. With our solutions, we take your energy business to the next level, enabling you to benefit from cost and time savings and increase customer satisfaction. Thousands of end customers already benefit daily from our solutions and experience the advantages of a fully digitalized energy provider. See for yourself what the work digital customer portal can do and let's tackle the digital challenges of the energy industry together.

Want to try the work digital customer portal app? Contact us at [e-mail] and receive your login details free of charge.