PixelShark SUPPORT

Software House Pixel Shark

About this app

PixelShark Support is a dedicated project management and technical support center, created exclusively for business (B2B) clients working with PixelShark.

The app gives you complete control over your project execution at your fingertips. Log in using the details provided by your account manager and take advantage of advanced features:

Key Features:

Ticket Management: Create new issues, engage in conversations with support, and send attachments (documents, photos, screenshots).

Client Dashboard: Track project volume, task status, and team response times.

Finances Under Control: Quickly view and download issued VAT invoices.

Project Calendar: Monitor project completion dates and planned response times.

Website Monitoring: Add your own websites and check their availability (uptime) in real time.

Recent Activity: Stay up-to-date with any changes to your requests.

Highest-Level Security:
Your business data is safe with us. The app supports biometric login (FaceID/TouchID), two-factor authentication (2FA), and SMS codes.

Note: The app is only available to PixelShark customers with active access to the iq.pixelshark.dev platform.