9.02K reviews
Content rating
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About this app

NASENI-SPENN app is a new and better kind of Mobile Banking.
Transactions shouldn't cost you money, so we've made it fee-free for you to send money and receive money.

With NASENI-SPENN you can:

Instantly send money to family and friends through the SPENN App to their SPENN account for free
Request money from friends, family or those who owe you.
Pay in stores instantly with no added fees.

If you have any questions or feedback? We'd be happy to hear from you and we are here to help!
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

8.89K reviews
Joseph Katala
June 2, 2024
I always have to reinstall or delete data and cache for me to then have to use the recovery password over and over again in order for me to gain access. Otherwise it makes me wait till my hair turns grey and never loads. Especially when I tap a notification. I understand that it automatically logs me out for safety reasons. Bust everytime I try to log back in or open the app again it never stops loading. I dont know if it's the brand colors but that green is too bright
8 people found this review helpful
June 3, 2024
Hi Joseph💚! Thank you for reaching out to us with your feedback and for your patience. We sincerely apologize for the inconvenience you’ve been experiencing. Kindly send your SPENN phone number for further assistance via Best regards, Mulenga.
Mercy Mkandawire
May 7, 2024
I Love the app n there services n all the way to the customer care services are good that theresa lady is doing a good job ,the savings n the interest on top it's just great, keep on adding more bank apps n more mobile transactions,make it one app with all mobile services, though I have a request , kindly stop that notification message of "your session has expired, please log in again", showing on the screen in full ,it's disturbing especially when u r doing another transactions
30 people found this review helpful
May 7, 2024
Dear Mercy! Thank you for your valuable feedback. We are happy you love the app can you kindly share your number at so we can get more information on the error? We look forward to hearing from you. We appreciate you! Best regards, Caroline.
Brian Phury
April 27, 2024
I think it's a great app, but I don't like the authentication process being a developer I feel like there is ways you can verify it's me without me having to wait till your customer care is open. Especially with the fact that my account balance is zero I recently felt like your updates are amazing and wanted to resurrect my account but am an unable to because I don't know the six word recovery password. Which I am sure I didn't set.
6 people found this review helpful
April 29, 2024
Hi Brian💚! Thank you for your feedback and for raising your concerns with us. This is well noted. Kindly provide your phone number via for quick resolution. We look forward to hearing from you. Best regards, Mulenga.

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