Norlys Touchpoint Standard

Norlys

About this app

Norlys Touchpoint Standard is perfect for handling incoming calls for smaller companies where the majority of employees are mobile. Features such as Answer Group and Menu Transfer distribute incoming calls to employees, while a user-friendly app makes it easy to see the status of your colleagues' availability and transfer calls. This gives customers and suppliers a positive experience when they call your company.

The Norlys Touchpoint Standard app can be used by users who have selected Touchpoint Standard for their mobile subscription with Norlys. You can order Norlys Touchpoint Standard by contacting Norlys' customer service at 8040 4030.

Features in Norlys Touchpoint Standard:

Status – indicates your and your colleagues' current availability, such as "Meeting - back at 2:00 PM"

Transfer calls – you can easily transfer a call to an available colleague either directly or by calling first before transferring

My settings – here you can, for example, choose which number you want to display when you make a call and how your contacts should be displayed in the phone book
Phone book – you can choose between displaying your colleagues, your favorite contacts or all contacts in your phone book
Answer group – distributes calls to a group of employees based on rules that can be set flexibly as needed
Menu transfer – your customers get up to 6 options for transfer to the desired function or department

You can find more information about Norlys Touchpoint Standard at https://shop.norlys.dk/erhverv/telefoni/mindre-virksomherder/touchpoint/