Dolphin MyOrthodontist

Dolphin Imaging & Management Solutions

About this app

Welcome to the Dolphin MyOrthodontist app! Your orthodontic specialist has provided this special app to help you take an active role in your orthodontic treatment. Dolphin MyOrthodontist helps you stay connected with your doctor and staff, and access details about the practice and your treatment progress. Via Dolphin MyOrthodontist, you have access to:

• Your Treatment Information, such as:
- Appointments
- Account Balance
- Questionnaires
- Images
- Media such as patient education videos

• Practice Information, such as:
- About the doctor and staff
- FAQs
- Contact info (email, phone)
- Office hours
- Directions
- Media files like practice videos and images
- News Items, RSS fields from your website
- Social media links of the practice such as Facebook, Instagram, YouTube, Twitter, Google+ and Yelp

Ratings and reviews

This app is terrible. It logs me out frequently, sometimes within a day of my last log in. I am able to use very few features in this app. When try to select patient or balance, literally nothing happens. Update 6/30/23. Still a terrible app. It is one of the most NOT user friendly apps I've ever used. So incredibly glitchy and archaic. I wish the practice used some other app.

Brutal..I have been trying to create an account but can't get past the setup screen. It says to enter a password with 8 to 32 characters with at least 1 special character. Well..I have been trying to do that a no matter what password I put in, that does indeed meet that criteria, it says it doesn't. Fix your app! Update...it doesn't like the special character "?"... wow. Still 1 star for that.

The UI of this app is the worst. The onboarding process is more painful than a root canal. Verifying your account leads you on a loop that never ends. The button next to the input box is not for submitting the answer but yet to to ask for another code (There is no confirmation for that resend the code button press by the way). The login button is hidden under the keyboard. The dental industry has plenty of money to invest on a better user experience, starting from redoing this app.