DotComm

Dot Soft (PTY) Ltd

About this app

Say goodbye to fragmented communication. DotComm brings your business’s WhatsApp, VoIP calls, SMS, emails, and ticketing together into one powerful, easy-to-use mobile app.

Whether you are in the office or on the move, DotComm gives your team complete visibility into every customer interaction, ensuring no opportunity or support request ever falls through the cracks.

Why Choose DotComm?

Shared WhatsApp Inbox: Manage a single business number with multiple agents, automate routing, and deploy 24/7 chatbots.

Built-in VoIP Calling: Make and receive professional business calls directly from your phone with automatic call recording and history.

Smart Ticketing System: Automatically turn chats, calls, and emails into trackable tickets to ensure total accountability.

Powerful Automations: Integrate seamlessly with Google Forms and Sheets to automate workflows and trigger instant client reminders.

Streamline your workflows, boost team efficiency, and elevate your customer satisfaction.

What’s new

DotComm App