A smart and sophisticated DX business solution dedicated to customer service at Rusongchae.
Now, you can immediately and efficiently receive, process, and confirm completion of customer requests.
We provide communication and collaboration tools between departments and staff to ensure efficient work processes, preventing customer requests from being missed or lost.
The STAFF app allows you to monitor the status of Rusongchae rooms and hotel facilities in real time.
Eliminate the inconvenience of multiple steps in receiving customer requests. Through timesheets and organizational charts, requests are automatically assigned to assigned staff, enabling quicker communication and service.
The Rusongchae STAFF APP, a work-life balance keeper, reduces staff stress and improves the work environment!
[Check Customer Requests and Orders]
Quickly and accurately monitor customer order status in real time!
Customer orders are directly and accurately delivered to the appropriate staff!
[Check Room and Facility Status]
Check and remotely control room status through the STAFF app!
Report any damage or issues with rooms and facilities immediately!
[Housekeeping]
The optimal solution for efficient housekeeper work, room management, and task management!
[Customer-tailored Service]
Preemptively identify inconveniences through guest details and minimize customer inconvenience! Complaint-free!
[Work Management Check]
View interdepartmental instructions and tasks at a glance!
Easy automatic task reporting!
[Collaborative Chat]
A smart collaborative messenger based on individual and departmental organizational charts!