ALEXPOINTS

ALEXBANK

About this app

ALEXPOINTS is now faster and easier than ever before…

1. Fingerprint or Face Recognition login
2. Easily monitor your earned and redeemed points and find out which products are earning you the most points
3. Get push notifications with our latest offers and newly added merchants
4. Learn how to earn and redeem your points
5. Search by merchant name where you can redeem your points
6. Find the merchants where you can get instant discounts using your ALEXBANK cards through ALEXDISCOUNTS

Register in a few simple steps:

1. Click on Sign Up and accept the Terms & Conditions
2. Enter your name & create your own password
3. Enter your registered mobile number at the bank to get the activation code via SMS
4. Verify the activation code

Ratings and reviews

The app is very poorly developed (developer rant). 1. Doesn't allow me to paste my password. No, it's not more secure this way. It just makes it more likely that your users forget their passwords. Password managers are a thing, and people shouldn't keep going back and forth copying random characters from their password managers. Doing this encourages users to type bad/easy-to-guess passwords, so that it's easier to remember and type later on. 2. Password must be of fixed length. e.g. no more and no less than 8 characters (don't remember the exact length). Shouldn't need saying, the longer the password the more secure it is. To management: please invest more resources in your software development dept because as others highlighted, the app is unreliable and full of bugs + follows outdated engineering & design advice.

The app is not working. When I use my account phone number and my password. The app is loading and does not log in. When I use wrong password it says wrong password. When I try to create a new account with the same phone number, it says it is used. No matter what I do it does not log in, just loading bars and then nothing.

I can't register when trying for the first time. A problem regarding putting a password , I followed all of the criteria required for that ( a special character, One number at least, etc..) but can't proceed to the next step.

What's new

With the latest release of ALEXPOINTS App from ALEXBANK, enjoy faster access to your points details with Fingerprint or Face Recognition login. Stay on top of your earned points & find out which banking products earn you the most points. Get push notifications with the latest offers, newly added merchants and experience a sleek new user interface.