ServTec is a comprehensive technical service management system designed for companies that provide equipment support and maintenance.
KEY FEATURES:
• Customer Management
Manage your customer portfolio with multiple locations and associated equipment.
• Work Orders
Create, assign, and track work orders. Capture photos and obtain digital signatures of completion.
• Support Tickets
Allow your customers to create support tickets that are automatically assigned to available technicians.
• Preventive Maintenance
Schedule recurring maintenance and receive automatic reminders.
• Technician App
Technicians can view their assigned work orders, log activities, take photos, and capture signatures from their mobile phones.
• Push Notifications
Receive real-time alerts about new tickets, assigned work orders, and updates.
• Reports
Generate detailed reports with work history, photos, and signatures.
• Offline Functionality
The app continues to function without an internet connection.
IDEAL FOR:
- Equipment maintenance companies
- Computer repair services
- Air conditioning maintenance
- Appliance repair services
- Field support companies