App Tuenti

74.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

The easiest way to manage your line. 📲 Check your balance, buy bundles, top up—all from a simple, fast, and secure experience.

🎁 Benefits
Buy bundles and top up quickly and securely with credit or debit cards.

Out of credit? Ask a friend to top you up or call you.

📱 Account Management
Check your data, national and international minutes, SMS messages, and real-time usage.
Easily manage your line's services from the Services option.

💬 Customer Support
Get your questions answered by our 24/7 ChatBot or with an advisor from 7:00 AM to 9:00 PM.
Access frequently asked questions to quickly find the answers you need.

Download it now and enjoy the digital experience, with everything you love.
We've got a new look!
Updated on
Sep 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

74.5K reviews
U 3
September 14, 2022
It works well less than sometimes, and sometimes even less than that. But wait there's more, because most times it doesn't even work. But phone service is good so I really don't need the less than unreliable app.
12 people found this review helpful
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Keish
March 8, 2021
They are thieves !!! They subscribe automatically a plan for you that will be renewed every month. Pay close attention... Plus the customer service is the worse I've ever had to deal with.
24 people found this review helpful
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Gabriel Andrade
March 5, 2024
It is too slow, the app performs poorly even on high-end smartphones. Horrible app and even difficult to use. I'm not using this provider anymore. 🤚
5 people found this review helpful
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Tuenti Ecuador
March 5, 2024
Sometimes something can fail, don't worry 😃, we are working full time to provide you with a better experience and functionality within the App, expect it very soon with great pleasure, we will help you verify what you mention, please write to us on any of our social networks, it will be a pleasure to help you 😎😉

What’s new

✨ ¡Estrenamos nueva imagen! Hemos renovado nuestra identidad visual para ofrecerte una nueva experiencia, manteniendo las mismas funcionalidades que ya conoces y utilizas todos los días.

Misma App, misma experiencia, nueva imagen. 📲
Content rating
Everyone
Learn more

App support

About the developer
Cathy Alexandra Morales López
otecelapp@gmail.com
Ecuador