MyCHOP

CHOP Applications

About this app

MyCHOP is a secure system that allows you to access your child’s medical record and health information online and communicate easily with your care providers from your computer, tablet or iPhone. To use MyCHOP, please request an access code from your doctor’s office. Once you have a code, visit mychop.chop.edu to create your account.

Ratings and reviews

When checking in to make an appointment at an urgent care facility, the app indicates you have a place in line (which was 27 minutes). Upon arrival, I learned from front desk that app isn't functional and wait time is actually 2+ hours. The app is NOT working correctly and it is often difficult to make appointments (so this is not a one-time event).

Good app could be a bit easier to find certain things (insurance info and older notes). Wish scheduling was more accurate a lot of times you have to end up calling in. Great when in need to change and update appointments. Also great when need to reach the doctors and staff.

App is helpful for specific issues. But support is TERRIBLE. You can NEVER speak directly to a tech support person. I went around and around when I was trying to get permissions for our special needs daughter because I'm her legal guardian. Also, CHOP provides medical care for some of the sickest kids and most complicated case in the world. We need to be able to talk to a provider rather than just to see test results or to send a message. I realize that's old fashioned. But technology doesn't make everything better when the subjects are human beings trying to cope with difficult and serious health problems. Bigger and efficient is not always better. Institutions need to remember that people are not always best served by just providing information. They require humanity.

What's new

Minor bug fixes