MyCHOP

CHOP Applications

About this app

MyCHOP is the online patient health portal for patients and families of Children's Hospital of Philadelphia (CHOP). Schedule appointments with your child’s pediatrician, or schedule in-person or video visits with a growing list of pediatric specialists. Use your phone’s camera to attend video visits with your child’s provider. Send messages to your child’s provider and request prescription refills and referrals. You can also access a current list of your child’s medications, immunizations, allergies, physician-released test results, growth charts, as well as a health summary and your account billing summary. Complete history Questionnaires.

Ratings and reviews

This app makes communicating with my care team so easy! I can contact any of my doctors if I need to. I can send information or have video calls. Doctors can send me info and referrals instantly. It stores and organizes all test results, medications, every visit, and every document. So I don't have to remember it all in my head or forget documents. It's all right there and can be accessed at any time and printed. It's very helpful. (Note: The app does not allow screenshots for patient safety)

When checking in to make an appointment at an urgent care facility, the app indicates you have a place in line (which was 27 minutes). Upon arrival, I learned from front desk that app isn't functional and wait time is actually 2+ hours. The app is NOT working correctly and it is often difficult to make appointments (so this is not a one-time event).

App is helpful for specific issues. But support is TERRIBLE. You can NEVER speak directly to a tech support person. I went around and around when I was trying to get permissions for our special needs daughter because I'm her legal guardian. Also, CHOP provides medical care for some of the sickest kids and most complicated case in the world. We need to be able to talk to a provider rather than just to see test results or to send a message. I realize that's old fashioned. But technology doesn't make everything better when the subjects are human beings trying to cope with difficult and serious health problems. Bigger and efficient is not always better. Institutions need to remember that people are not always best served by just providing information. They require humanity.

What’s new

Miscellaneous fixes and improvements.