The He-Net Technical App is the official tool developed to optimize the fieldwork of our team of technicians and partner service providers.
With a user-friendly interface integrated into our management system, the application allows you to manage service requests and execute technical routines efficiently and accurately.
Main features:
• Service Order Management: View, update, reschedule, or close service requests in real time.
• Inventory Control: Download and consult materials and equipment linked to the technician.
• Technical Provisioning: Configure ONUs, routers, Wi-Fi, and DNS directly through the application.
• Feasibility Consultation: Access the technical feasibility map of the field network.
• Instant Notifications: Receive immediate alerts about newly assigned Service Orders.
Attention: This application is for exclusive corporate use by He-Net employees and accredited technicians. Access requires credentials previously provided by the company.
Internal application for He-Net technicians and service providers.