Been “Beenthere” There
The app was working fine till recent update. Now I can not access it on my phone. It refuses to remember username and password, and requires login every time. It doesn't recognize the correct login and insisted I change password. I have changed it already few times. No difference. What is the point of the app if I have trouble accessing it on my phone?
4 people found this review helpful
Anna
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Update: They finally got back to me and fixed the problem, so I'm definitely renewing. I loved having these, but I'm disappointed in the end. We messaged support to ask them to pause our accounts because of the coronavirus, they said they would but instead canceled them. I've tried contacting support without success. As of now, we're just out 110 days that we paid for. I was interested in renewing, but now that won't be happening.
30 people found this review helpful