Octopus Energy

22.5K reviews
Content rating
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About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Updated on
May 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

21.6K reviews
Zanzibar Bartokomous
July 20, 2023
This version of the app is really nice. I think everything is an improvement over the previous. Better ui graphics, slimmed down sections, usage graphs navigate better, and the bills/activity is now useful. Add real time market rates for solar buyback and you've got a winner. Update: just keeps getting better. Feedback was taken seriously and Im so glad to see how well they were able to implement those nice-to-haves. Every interaction Ive had with them has been forthright & friendly.
17 people found this review helpful
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Stephen Carboni
December 5, 2023
I only use this for taking readings, but I really find two things strange: 1. If you switch the phones torch on while taking your reading, the confirmation screen disables it. Why? I may still be wanting to look at the physical meter 2. The same confirmation screen has numbers in the doodles in its background. I do not want to see random numbers anywhere if I'm busy making sure a reading is correct. I understand they are supposed to represent filled in readings, but they are distracting :)
11 people found this review helpful
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Octopus Energy
December 12, 2023
Thanks Stephen, that’s really good feedback 👍🐙
Matthew Mitchell
May 3, 2024
it works fairly well, except for two things: 1) I was switched over from Shell when Octopus bought them out. None of my historical readings before March 2024 are visible in this app, so I have no way to compare with previous years. 2) The purple and black colour scheme was designed by someone with young eyes and perfect colour vision. Some of us who need glasses for reading struggle with the ubiquitous "Dark Mode". Please, please, please give us an option for a light background with dark text.
6 people found this review helpful
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Octopus Energy
May 12, 2024
Hi Matthew, thank you so much for sharing this. We designed it this way to ensure strong contrast but completely understand it’s not the best for everyone and are looking into other options. Could you get in touch using this link to find out more about your readings? https://octo.ps/nudge

What's new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.