Octopus Energy

3.7
21.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage your Octopus Energy account from your fingertips.

- Keep track of your account balance
- View your recent transactions and billing history
- Pay by card and manage your recurring payments
- Get help with your account
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
20.3K reviews
Stephen Carboni
December 5, 2023
I only use this for taking readings, but I really find two things strange: 1. If you switch the phones torch on while taking your reading, the confirmation screen disables it. Why? I may still be wanting to look at the physical meter 2. The same confirmation screen has numbers in the doodles in its background. I do not want to see random numbers anywhere if I'm busy making sure a reading is correct. I understand they are supposed to represent filled in readings, but they are distracting :)
10 people found this review helpful
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Octopus Energy
December 12, 2023
Thanks Stephen, that’s really good feedback 👍🐙
Zanzibar Bartokomous
July 20, 2023
This version of the app is really nice. I think everything is an improvement over the previous. Better ui graphics, slimmed down sections, usage graphs navigate better, and the bills/activity is now useful. Add real time market rates for solar buyback and you've got a winner. Update: just keeps getting better. Feedback was taken seriously and Im so glad to see how well they were able to implement those nice-to-haves. Every interaction Ive had with them has been forthright & friendly.
17 people found this review helpful
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Shadowside
April 13, 2024
Poor experience with the app alone. I have other issues with Octopus, but the app is poorly designed. No helpful information, no datasheets or breakdown of costs available. At best it gives me cost per day for use, several days later, both of these are an issue. Edit. After readings the developers response, unfortunately i still have no access to the information i am after.
4 people found this review helpful
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Octopus Energy
April 13, 2024
Edit - Happy to help if you contact us here: https://octo.ps/nudge with the info you’re after. Hi there, the ‘Usage’ tab has your home’s historical consumption figures to help you monitor your usage, but for a full breakdown with readings, rates, and charges, head over to ‘Bills’ to view your actual bills with all this information.

What's new

We update our app weekly to bring you the latest improvements, features and bug fixes. As usual thanks for all the great feedback! It helps us improve the app for our customers and hunt down all those pesky bugs.