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About this app

The App Tu Murcia, is an application created to promote Citizen Participation. Your Murcia allows you to report incidents, send suggestions and improvements for your city. In addition to giving an opinion on the different projects in Murcia. It allows you to contribute as a Citizen to further development of your city. It is about making a Murcia as you would like it to be. Wherever you are and whenever you want. You make Murcia.

This Citizen Participation platform allows the residents of Murcia to get actively and daily involved in improving their municipality. Through active listening to their contributions and ideas, residents will be co-authors of the improvement of services and public spaces, all through various channels: direct participation, sending incidents and carrying out opinion polls on municipal projects.

Because Tu Murcia is commitment, participation and coexistence.

The first screen or ‘Home’ includes the following elements:

The main screen includes the following Options:

- "Your idea"

- "Your notice"

- “Your survey”

- "Your question"

- "Rosi" (Virtual Assistant)

- "010 Accessible care"

“I have an idea”: We listen to you. It is a simple form with which you can contribute your ideas and proposals for improvement. Enter the title, a description and category. You also have the option to include your personal data (name, e-mail, telephone).

“Notice”: Improve Your Murcia. You can report any incident on public roads through a simple form. Enter the title/subject, category, incident text, photo. You also have the option to include your personal data (name, e-mail, telephone).

"Survey": Participate and let's do Murcia together. Do you want to comment on the most important projects in your city? Get involved, personally, in the processes of citizen participation, promoted by the Murcia City Council. Access the different participatory budgets.

"Consultation": Use the Citizen Information and Attention Service, speaking with a real operator from the Murcia City Council, to be able to ask the questions and queries you want.

"Rosi": Your virtual assistant, to solve any doubts that may arise about public services in our city.

"010 Accessible attention": Service aimed at Deaf or hearing impaired people who use Sign Language in their relations with Public Administrations as well as for carrying out procedures or procedures.
Updated on
Apr 25, 2022

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