Heymondo - 24h customer suppor

4.6
115 reviews
10K+
Downloads
Content rating
Everyone
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About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo
Updated on
Feb 10, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.6
115 reviews
blessyu
June 8, 2022
The app is now called 'meeting doctors' it says it's 24hrs support but I just logged out from the app because a bot told me that no one is online right now. I am more disappointed about the service than the app. It's been an extraordinary year for me in terms of travel, having covid and other medical issues on two separate occasions but it's super hard to claim anything from them.
1 person found this review helpful
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Heymondo
June 9, 2022
We are sorry to hear you have experienced issues with the App. However, we would like to let you know there are two different features at Heymondo's App: one sales support feature and the medical chat. The one you have tried to use is to contact sales support. The medical team is available 24/7 whereas sales support from 09:00 to 18:30 GMT+1.
Mike Lewis
April 15, 2021
I had an overall good experience using this insurance app. I got sick somewhere on my travels and I was able to get assistance quickly using this.
1 person found this review helpful
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Heymondo
April 16, 2021
Hi Mike, we are happy to hear that the App has been helpful to you in this situation. We are working daily to offer our customers the best experience, service, and coverage. Thanks a lot for sharing your experience with us and the community.
AJ D
March 8, 2021
Amazing service, First time I've ever claimed for something and it was so smooth through the app. Thank you especially to Bernard who I spoke to.
1 person found this review helpful
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Heymondo
March 9, 2021
Thank you so much for the trust you have put in us. We are glad to have been able to make things easier for you through the App. Safe travels!

What's new

The new version includes:
- New App name
- Changes to "strings"