3.5
8.51K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Madrid in your hand!

Madrid Móvil is the official application of the Madrid City Council through which you can get information and carry out multiple municipal procedures. You can manage, among others:

PROCEDURES and MY FOLDER: Quickly and easily access all electronic procedures and My Folder with a single click.

PRIOR APPOINTMENT: Book an in-person appointment for any procedure at any office.

NOTICES: It sends in an agile and fast way, from wherever you are, notices and incidents related to cleaning and waste, collection of furniture or clothes, street furniture, lighting and other causes.

MADRID IS SPORTS: Buy tickets for swimming pools, reserve sports spaces, book sessions in open classes... all this and much more, within reach of a click. Enjoy sports in your city with Madrid Móvil.

DRINKING WATER FOUNTAINS AND PUBLIC TOILETS: The application allows you to find out the situation of the drinking water sources in the city of Madrid and of the public toilets, indicating the state in which they are found and the route to get there from the place where they are located. That we meet.

MORE INFORMATION: With Madrid Móvil you will have access to all municipal portals, news and much more.
Updated on
Feb 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
8.43K reviews
Ben Cools
April 15, 2024
Does not work well. I tried to make reservations for a boat in Retiro Parc, but the app kept failing (login failed, certain menus failed). The sign near the boats gave instructions for the app, but they didn't work. It also required many steps, which was not helpfull. In the end we could not get a boat on any day we were there. Edit: The app support contact me... in Spanish :-) which I don't speak (which is the reason I wrote in English). Thank god for Google translate, at least that does work.
5 people found this review helpful
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Ayuntamiento de Madrid
April 15, 2024
¡Hola Ben! ¿En que parte de la App estás teniendo problemas? Escríbenos a madridmovil@madrid.es y te ayudaremos con el problema para que puedas disfrutar de la App. ¡Gracias!
Mauro Laudicella
October 19, 2025
I like this app. They did a great job to fit in lots of different content and utilities. Sometimes it goes down when lots of people want to access at the same time, but all in all it works fine :)
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Ayuntamiento de Madrid
October 20, 2025
¡Nos alegra saber que disfrutas de la app y del gran trabajo de integración Mauro! 😊 Entendemos que a veces puede haber dificultades con el acceso. Estamos trabajando para mejorar la estabilidad. No olvides que también puedes usar Cita Previa, que te permite agendar tus citas de manera rápida y cómoda. ¡Gracias por confiar en Madrid Móvil! 🚀
Katerina Argiri
July 13, 2025
it's an ok app but it could have a better interface. For example, the tickets and entrances that you have already bought could be accessed more easily. Maybe by adding an item to the navigation menu or something.
1 person found this review helpful
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Ayuntamiento de Madrid
July 14, 2025
¡Hola Katerina! Estamos trabajando en mejorar la disposición de los menús para que sea más fácil encontrar funcionalidades como tus entradas y tickets. Tu sugerencia es muy valiosa, y si tienes más ideas, no dudes en escribirnos a madridmovil@madrid.es. ¡Gracias por ayudarnos a mejorar! 🚀

What’s new

Nuevo logo de Madrid Móvil con mejoras de diseño y rendimiento.

App support

About the developer
Informática del Ayuntamiento de Madrid
madridmovil@madrid.es
C. de Albarracín, 33 28037 Madrid Spain
+34 658 47 29 39