5.04K reviews
Content rating
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About this app

Madrid in your hand!

Madrid Móvil is the official application of the Madrid City Council through which you can get information and carry out multiple municipal procedures. You can manage, among others:

PROCEDURES and MY FOLDER: Quickly and easily access all electronic procedures and My Folder with a single click.

PRIOR APPOINTMENT: Book an in-person appointment for any procedure at any office.

NOTICES: It sends in an agile and fast way, from wherever you are, notices and incidents related to cleaning and waste, collection of furniture or clothes, street furniture, lighting and other causes.

MADRID IS SPORTS: Buy tickets for swimming pools, reserve sports spaces, book sessions in open classes... all this and much more, within reach of a click. Enjoy sports in your city with Madrid Móvil.

DRINKING WATER FOUNTAINS AND PUBLIC TOILETS: The application allows you to find out the situation of the drinking water sources in the city of Madrid and of the public toilets, indicating the state in which they are found and the route to get there from the place where they are located. That we meet.

MORE INFORMATION: With Madrid Móvil you will have access to all municipal portals, news and much more.
Updated on
May 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.98K reviews
Ben Cools
April 15, 2024
Does not work well. I tried to make reservations for a boat in Retiro Parc, but the app kept failing (login failed, certain menus failed). The sign near the boats gave instructions for the app, but they didn't work. It also required many steps, which was not helpfull. In the end we could not get a boat on any day we were there. Edit: The app support contact me... in Spanish :-) which I don't speak (which is the reason I wrote in English). Thank god for Google translate, at least that does work.
1 person found this review helpful
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Ayuntamiento de Madrid
April 15, 2024
¡Hola Ben! ¿En que parte de la App estás teniendo problemas? Escríbenos a madridmovil@madrid.es y te ayudaremos con el problema para que puedas disfrutar de la App. ¡Gracias!
Samuel Gomez Escalante
April 18, 2022
Awesome! The app could be improved a lot in terms of usability and design, however the functionality is unquestionable. I notified an issue at my neighborhood, and 30 minutes after that the issue has been resolved. In one word, awesome!. Thank very much Ayuntamiento de Madrid.
3 people found this review helpful
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Ayuntamiento de Madrid
April 22, 2022
¡Hola Samuel! Gracias a ti por tu gran comentario. Te animamos a seguir utilizando la App Madrid Móvil y si tienes alguna sugerencia de mejora, nos escribas a madridmovil@madrid.es. ¡Gracias por mejorar nuestra ciudad!
Toni Domazet
January 15, 2022
This app is really frustrating to use. Doesn't work, we were queueing and couldn't book through the app. Very bad user experience and there's no English translation available. Not a tourist friendly.
8 people found this review helpful
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Ayuntamiento de Madrid
January 20, 2022
¡Hola Toni! Necesitaríamos más información para solventar tu comentario. Por favor, escribe a madridmovil@madrid.es para poder resolver tu problema. Tomamos nota también de tu sugerencia sobre el idioma para futuras actualizaciones. ¡Gracias por mejorar Madrid Móvil!