ESCOM Mobile

ESCOM Limited

About this app

With the ESCOM Mobile App, you are able to:
1. Report Emergencies
2. Report Faults
3. Report Complaints/General Enquiries
4. Follow up on Faults/Complaints
5. Retrieve Tokens
6. Check Postpaid Bills
7. Initiate Payments
8. View Load Shedding Program
9. etc.

Ratings and reviews

Nice app. The concept is good but falls short on updates. The app is not updated with the latest data. For example, the load shedding schedule, it is usually a week or two older And dinner if the features redirect you too the website. You can do better than this. Lots of developers out there who can be employed to work on the app and make it more useful.

The ESCOM mobile app is user-friendly but suffers from a critical flaw. Whenever I try to follow up on enquiries, the app unexpectedly closes, disrupting my experience. This issue severely impacts its usability and reliability. Developers need to address this promptly for improved functionality.

Good app, but the management, staff not ready to understand the use of the application cause their respond when you submit a queary still it takes to long to be asissted

What's new

Added new feature which allows the user to view their post-paid bills.
Added new feature which allows the user to send an image of the emergency when reporting.