Olify Service Desk is an application for managing incidents or maintenance requests.
- Entering incidents and maintenance requests via a web or mobile application. - Interface for entering tickets for all employees / clients. - Quick entry of a fault using QR codes for a specific device or space. - Automate the assignment of responsible technicians to individual incidents and requirements. - Checking the fulfillment of the SLA of the technical maintenance provider or service organization through set rules. - Automatic creation of incidents based on the evaluation of conditions and faults from MaR and IoT devices.
Updated on
Feb 28, 2022
Productivity
Data safety
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