
A Google user
I wasn't able to book an appointment on the website so I thought I'd try the app. While it looks better, its plagued by the same issues. It's incredibly slow, and the list of waxers will not load. I can't make a reservation at all as a result. If I didn't have so many remaining passes, I might be looking into a new company. ☹️

Paula McCoy
I can't seem to find my profile on your updated app. Also when trying to make a reservation through your app it lists EVERY location starting with the letter "A" throughout the country. Unfortunately, you have to hit load more to get more locations (beyound time consuming). Lastly, when you find a location and you pick a wax specialist along with a date, there are no available dates.
5 people found this review helpful
European Wax Center
January 27, 2021
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at ewcplaystore@gmail.com. Thank you.

A Google user
Edit: The previously reported issues have been resolved. It's definitely useful but still has some issues. No matter how many times I select my studio location in the reservations section it always opens with a different city. When I go to correct this, it says that my correct city is saved as my favorite. Also, it would be really nice if they could add the feature of being able to select add-ons to services in app as well.
4 people found this review helpful
European Wax Center
November 15, 2019
Hello Tory, We apologize for the inconvenience. Request you to please use MY EWC feature(My Account->My EWC) to select your Home location so by default, it will show your selected location in a reservation. Also, for add-ons feature please send a note to ewcplaystore@gmail.com so we can connect