I've been going to EWC since 2012. Their app was just ok when it first came out and the recent update has a slightly better UI, actually shows my passes (that's helpful!), with one flaw - it has me locked in to a specific location for the quick book, and I cannot change it or delete it in the app. I go to different EWC locations depending on my schedule. I can schedule by not using quick book, and it works fine. Just annoying. Other than that it is easy to use and works well.
5 people found this review helpful
This app doesnt interact well with the keyboard - for example when entering your login, you have to minimize the keyboard to get to the password entry blank. Making a reservation was also strangely difficult. Several times I got an error that the system couldn't book my selected time and I should try another, but without explaining the parameters of how to find an available one. It took me 3 tries to successfully schedule. Faster just to make a phone call.
4 people found this review helpful
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This is the worst, most irritating app! Can't believe I have to go through the entire nationwide list of locations to select my preferred location, which is all the way on the bottom. Locations only load a few at a time, so it takes forever to find my location. Unbelievable there is no search bar to search for preferred location. The map on the upper right corner is useless. Then after 5 minutes, after finally reaching the bottom of the list the app closes!! Every single time! Seriously!
2 people found this review helpful
European Wax Center
February 18, 2021
We apologize for the inconvenience. We'll look into this issue for you. Please send us a note at firstname.lastname@example.org so that we can follow up.