![](https://play-lh.googleusercontent.com/a-/ALV-UjWLrTZ-DTvq5Izz0s2ewQC1kq7GKkJZ0zo7XI2HUJhRgT_B4HM=s32)
C XW
Registration was smooth up until the facial verification. It's a requirement of their KYC, but unfortunately, their facial recognition technology is terrible. Despite a lengthy correspondence with support, the tldr I got was: register with id/passport/driving license again. Official government ID with photo taken 3 years ago didn't work. Renewing my passport isn't feasible either as it would take at least a month. Just wanna buy some HCN, even after providing all documents, but face didn't match
2 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocIMCqd0L1QvxMfmKEcbDjd_YVTOaQYmU3HcTrnVuk2ewpC1uQ=s32-mo)
Jim Yang
Excellent app to transfer your H dollar or coin. Easy to use. There might have a bug though as I had to send 2 factor code from PC. Also it would be very handy if you could add(display) a local currency to USD (for instance AUD). Keep improving.
21 people found this review helpful