FCMBOnline Token

FIRST CITY MONUMENT BANK LIMITED

About this app

FCMBOnline Token is a software token that generates One Time Password (OTP) for transactions. The OTP is usually a 6-digit number, which can be inputted where it is required for banking operations

Ratings and reviews

This App keeps crashing after I updated it. This is embarrassing for an institution like FCMB. And all you get is "we are working on it". I have read the reviews and this has been going on for more than 2 months. Are you telling me that FCMB cannot fix their APP in 2 months? This is a service that customers paid for when activating the service. FCMB can be sued for not delivering appropriate service.

ZERO stars! This is by far the most useless app I have ever installed! It worked for a few weeks and DIED! After going through over a dozen customer care agents with no solution, I went to the bank itself. The support individual there said it must be my phone. How preposterous! What classic utterance of garbage!😡 I have re-installed a gazillion times and tried the synchronization countless times (adjusting my time settings as instructed). To think the bank charges customers for this trash!

I'm also experiencing same issue with the token App. It keeps crashing whenever I want to request for a token. Worse still, no provision for OTP. I spoke with customer care, and was told to delete and download again. Same issue after downloading the app. This is getting worrisome. Please, @FCMB, should act fast on this.

What's new

Bug fixes and updates.