2.8
699 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

FCMBOnline Token is a software token that generates One Time Password (OTP) for transactions. The OTP is usually a 6-digit number, which can be inputted where it is required for banking operations
Updated on
Dec 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Ratings and reviews

2.7
678 reviews
Omotayo Talabi
December 27, 2023
I went to one of the branch socan set up new one for me. In my usual way to protect my token I went to settings to setup a password which was successful only for me to insert the password for the app to launch waoola! INCORRECT password. How? Ok the whole process was repeated to activate my app again. This time I quickly used it to make a particular payment that I have delayed before I went to set up the password again (2nd time). Up till now I'm still getting the INCORRECT password response.
32 people found this review helpful
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FIRST CITY MONUMENT BANK LIMITED
December 28, 2023
Hi Omotayo, we regret the inconvenience caused. kindly contact us via our social media channels on Twitter @fcmb_help or Facebook @FCMBMyBank to enable us assist. Thank you
Victoria Wahab-Famuyiwa
May 18, 2024
Mobile transaction on my personal account is very good but that of my business account is terrible and frustrating. I opened my business account with FCMB because I have had a good experience using the bank for my personal account but I am disappointed, to say the least. Issue resolved very fast. Thank you
1 person found this review helpful
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FIRST CITY MONUMENT BANK LIMITED
February 21, 2024
Hi Victoria, apologies for the issues, please share screenshot of the error message with us via our social media channels on Twitter @fcmb_help or Facebook @FCMBMyBank. Thank you
Stanley Iheanyi Alozie
December 18, 2023
I am very disappointed in the fact that FCMB will do this, tell us to uninstall the app and reinstall it, while it is not a solution to it. So we have come to the office. This "Dynamic vector not updated". Please kindly fix it without going to your office. Not happy I'm
25 people found this review helpful
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FIRST CITY MONUMENT BANK LIMITED
December 19, 2023
Hi Stanley, complaint has been escalated and receiving attention. Apologies for the inconvenience.

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