My DNA

Contains ads
3.6
1.62K reviews
500K+
Downloads
Content rating
Everyone
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About this app

With My DNA, you can manage your key customer issues easily via one app:

• View and pay your invoices
• Update and manage your services
• Get to know your services
• Manage your company's services
• Contact our customer service
• Find and visit the nearest DNA Store

My DNA provides you with new contents and features all the time. Download the app and let us know what your expectations are regarding it and your DNA customership. What’s your My DNA like – now and in the future? All feedback is welcome as it helps us develop the app!

The accessibility statement can be found at dna.fi/saavutettavuus.
Updated on
Nov 21, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
1.51K reviews
Konstantin Mikhaylov
December 2, 2021
The app is nice, the chat support is terrible. Each response takes 3 days and makes little sense. On my request of what for have I been charged X Eur in EU roaming, they responded that I will know this in the end of the month from the invoice and in case I wish to avoid extra unknown costs - I should not use my mobile subscription. Funny to hear this, given that I have monthly unlimited subscribtion. Now closing all my subscriptions and transferring to another operator.
21 people found this review helpful
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siddhartha lama
July 14, 2025
they offer you discount and and allow you to copy Code. when you click on "Go to online store" button. it says service not available and crashes.🥺
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alex alex
October 14, 2023
Awful! Worst customer experience and speed is much lower than in the contract. There are also disconnects. Helsinki, Samsung S23 Ultra
1 person found this review helpful
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What’s new

New in this update:

• Minor improvements and fixes

App support

About the developer
DNA Oyj
app.development@dna.fi
Ilmalantori 4 00240 HELSINKI Finland
+358 41 3144393