Field Service Software

Zebra-Media Software

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About this app

Field Service Software is a job scheduler, dispatch board and customer manager for HVAC companies, plumbers, electricians, heating and gas technicians, drain cleaning, maintenance and inspection services.

SCHEDULE AND DISPATCH
• Day, week and month calendar views
• Schedule for each technician with working hours and days off
• Vans: assign a service van to every job
• Job type: installation, repair, maintenance, inspection or emergency
• Equipment and work done saved with every job
• Repeating jobs for maintenance plans and seasonal tune-ups
• Statuses: confirmed, arrived, done, cancelled, no-show
• Several services in one job

CUSTOMERS
• Customer cards with photo, phone, email, address and notes
• Property type: house, apartment or business
• Current project and current plan for multi-visit work
• Full job and payment history for every customer

REMINDERS
• Reminders about upcoming jobs on your device
• Send a reminder message to a customer in one tap
• Personal reminders: permits, parts pickup, van service, licenses

PAYMENTS AND DOCUMENTS
• Payments, deposits and refunds
• Balance due at a glance
• Invoices, receipts and customer statements as PDF
• Your company name, logo and tax settings on every document

REPORTS
• Revenue by technician and by period
• Commission for each technician
• Top customers and top services
• Technician report as PDF

YOUR DATA
• Works offline, no account needed
• Backup, export and import of your database
• Available in 52 languages

Field Service Software keeps your technicians, vans, jobs and payments in one place, so your crew spends more time in the field and less time on paperwork.

What’s new

First release: dispatch, vans, job types, equipment, deposits and invoices.