Mon AXA, mon appli d'assurance

4.6
4.91K reviews
500K+
Downloads
Content rating
Everyone
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About this app

THE MY AXA APP TO ACCESS ALL YOUR INSURANCE CONTRACTS AND USEFUL DOCUMENTS

From your customer area, you will be able to manage your car insurance, home insurance, life insurance, retirement insurance, life insurance contracts, health insurance, etc. And have access to all of your documents such as your third-party payment card, mutual insurance, certificate school insurance for children, vehicle green card, tax certificate, etc.

Access your customer area using simple facial recognition or fingerprint to manage all your insurance and events online.

My AXA is a set of AXA services accessible from the mobile application:

- EASY MANAGEMENT OF ALL YOUR INSURANCE CONTRACTS
View all your contracts from the home screen of your application: car, home, health, savings, protection, etc. Pay insurance contributions in just a few clicks.

- AXA ASSISTANCE OR REPORT A CLAIM ONLINE
The AXA assistance service can be reached 24/7 from your app to obtain a tow truck in the event of a breakdown or accident, send a professional in the event of damage or any other situation provided for in your contract

Car breakdown, accident, broken lock, water damage or any other disaster covered by one of your contracts? Consider easily reporting your claim directly from the My AXA mobile application. You will also be able to follow its progress from the opening of the file until your compensation.

- MONITORING YOUR HEALTH REIMBURSEMENTS
With My AXA on your smartphone, you can send a care sheet, a quote request for treatment or a reimbursement request. Take a photo to send your supporting documents via the app and benefit from faster processing! Also find the history of your health reimbursements for better vision and management of your budget.

- MAKE AN APPOINTMENT WITH A HEALTH PROFESSIONAL
Need quick medical advice? Make an appointment for a teleconsultation with a general practitioner or specialist via our Angel service accessible via the application.

Discover the world of Angel Health services: the keys to taking care of your health, access to health professionals and services on a daily basis as well as in the event of a hard blow.

- FREE ACCESS TO ALL OF YOUR SAVINGS CONTRACTS
My AXA is the essential app for saving at your own pace on your life insurance and retirement insurance. The app allows you to make one-off or scheduled (recurring) payments in order to easily transfer money to your various savings contracts.

You can also find information on all your contracts: your savings balance, history of recent transactions, payments, performance, etc.

- YOUR DOCUMENTS AVAILABLE ON THE MY AXA APP
Quick access and/or download of all your useful documents: third party payment certificate (additional health card), school certificate, green card, Civil Liability certificate, certificates linked to a car, motorcycle, bicycle, home, health insurance contract , tax certificates…

- CONTACT YOUR ADVISOR
Need help or information? Your AXA Advisor is there to support you. Contact them directly from your App where you can find the contact details of your insurer.

For any questions about the application or if you encounter a problem, contact us Monday to Friday from 9 a.m. to 6 p.m. on 0 970 818841.
Updated on
Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.6
4.91K reviews
Seb AudiRS
March 23, 2024
Excellent Très excellent
AXA France
March 25, 2024
Bonjour, nous vous remercions d'avoir pris le temps de laisser votre avis sur votre application, nous sommes ravis que celle-ci vous apporte satisfaction. A bientôt sur votre Appli, Angela de l'équipe Mon AXA.
P L
May 23, 2023
Simple to use. My French is poor, so a shame it cannot translate... But i need to learn French 😁
4 people found this review helpful
AXA France
June 20, 2023
Bonjour Paul Laird, merci pour votre retour et votre compréhension. C'est une source de motivation pour nous. La traduction n'est pas prévue pour le moment mais nous prenons bien en compte votre suggestion et ne manquerons pas de la partager aux équipes. A bientôt sur votre Appli, Nythia de l’équipe Mon AXA.
Stephen Bysouth
April 8, 2024
Marche pas aujourd'hui. Le site internet la même. 😡
AXA France
April 8, 2024
Bonjour Stephen Bysouth, nous sommes vraiment navrés de cela, effectivement un incident qui empêche la connexion à votre application a été signalé. Actuellement nos équipes travaillent sur le sujet et celui-ci est en cours de résolution. Le fonctionnement revient petit à petit à la normale. Avec toute mon attention, Angela de l'équipe Mon AXA.

What's new

Cette mise à jour apporte de nouvelles fonctionnalités et des correctifs.

Nos équipes travaillent à vous offrir un meilleur confort d'utilisation (bugs supprimés, messages contextuels…).