Bouygues Telecom

3.6
317K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The new Bouygues Telecom application, all-in-one, easy to use and close to you.

Landline, mobile, or both? With the new Bouygues Telecom application, you can identify yourself quickly by facial recognition or fingerprint.
Consumption, bills, packages and subscriptions... All your essential information is visible at a glance, and accessible in one click on your customizable home screen.

But the new Bouygues Telecom application is also…

- Monitoring of your consumption
Whether you are at home, somewhere in France, or abroad, with the new Bouygues Telecom application you can follow your consumption in real time, wherever you are. A practical, mobile service that allows you to add top-ups and options, depending on the variations in your consumption.

- The management of your packages & your subscriptions
Need to know what's included in your or your loved ones' plan? Go to the "My lines" section to access the details of your offers.

- Your new online store
Looking for a new subscription, a more suitable plan with new equipment and bespoke options? Our online store offers a varied and personalized choice.

- Your tailor-made assistance
Thanks to the new Bouygues Telecom application, you have direct access to our assistance services and instant messaging. Misplaced phone? Mobile Assistance is there to support you. Need to drive, install or troubleshoot your Bbox? My Bbox Assistant is there to guide you.

- Permanent access to your invoices
Anywhere, anytime, they can be downloaded or viewed. And if necessary, you also have the option of paying your last bills.

- The management of your optimized WiFi
The "Manage my Bbox" space allows you to personalize your WiFi password and share it with those around you. Network control also allows you to more easily secure and control your children's internet access.

- The geolocation of your Bouygues Telecom technician
Do you have an appointment scheduled with a technician? With our geolocation service, you can follow its arrival in real time, be notified in the event of a delay, and note the quality of the intervention directly from your application.
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
314K reviews
Nigel Bridger
February 15, 2024
It's a rubbish app on a mobile as it goes round in circles when trying to access the app, and I'm using right passwords, it keeps wanting to send 6 digit pin numbers , but it blood works on my tablette, sort yourselves out
5 people found this review helpful
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Christopher Sears
December 29, 2023
Our service is appalling. Internet connection intermittent. No mobile reception available until more than 80 metres from the house. But I pay full price! I often fail to contact my bank. The TV constantly stops & starts. Online purchases & computer updates fail because of insufficient bandwidth.
7 people found this review helpful
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Joy Gill
March 29, 2024
The service has been excellent so far but they are now pestering me on a daily basis to sign up for Parental Control. I keep explaining to them that my son is 60 years old and lives in England. I am getting very cross with them for not listening to me.
1 person found this review helpful
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What's new

Dans cette version, nous avons travaillé pour améliorer la rubrique aide de votre application. Nous avons également optimisé la visualisation de vos factures et de la gestion Bbox pour les clients concernés.

Afin d’améliorer votre expérience dans l’application Bouygues Telecom, nous sommes à votre écoute sur l’adresse appclient@bouyguestelecom.fr pour résoudre ensemble les problèmes rencontrés sur l’app.

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