Free

Freebox SAS

About this app

Find your Freebox and mobile subscriber accounts all in one app.

And to make things even easier, all the features of Freebox Connect are now included in the Free app!

Whether you're a Freebox or Free mobile subscriber, everything you need is right here in the app: usage tracking, managing your plans and equipment, sharing Wi-Fi via QR code, advanced parental controls, accessing your personalized support, and more... It's all here!

Are you a mobile subscriber?

Track your usage in real time
- In France and abroad, check your data usage, calls, and texts, and avoid exceeding your plan's limits.

Order or add a line
- Need a new line or to add an existing plan? It's done in just a few clicks. Simple, fast, and paperless.

Change your plan
- Want more data or a different plan? Switch plans seamlessly, directly from the app.

Order and install a new SIM directly from the app
- No need to go anywhere: order your new eSIM and activate it directly from the Free app. Ready to use in minutes.

Order a new smartphone
- Order it directly from the app and take advantage of the best Free offers. Do you have a Free Flex contract? Manage it with ease.

Are you a Freebox subscriber?

Share your Wi-Fi with one click and keep an eye on connected devices
- Invite your friends to use your Wi-Fi without giving them your password and monitor who is connected for added security.

Schedule your Wi-Fi shutdowns
- Want to turn off your Wi-Fi when you're away or sleeping? Schedule them in advance and stay in control of your energy consumption.

Manage your children's profiles
- Protect your children with personalized profiles: limit their screen time and block inappropriate websites.

Manage your Free Family benefits
- Are you a mobile and Freebox subscriber? Enjoy Free Family benefits on your mobile plans.

Self-diagnosis and performance assistance
- Having connection problems? The app guides you to optimize your network and place your equipment in the right spot. Your Wi-Fi has never been so smooth.

With the Support section, contact an advisor, schedule an appointment, access our articles, and consult installation guides in just a few clicks.

For eligible Freebox subscribers, take advantage of the Free Proxi service, your local support, and chat with your dedicated team.

Find many more features on your Free app!

Like the app? Don't hesitate to rate it 5 stars and leave us your feedback.

Ratings and reviews

Don't trust what the operators say, they are not competent and have lied over the phone about roadming data my contract. A contract which didn't include roaming data and costs me 120 euros within one day (equivalent of 6 months of their most expensive contract that would have included the 120 Mo consumed) ... ridiculous Xavier! Do something ...

the app is EXTREMLY LIMITED!! One tries to get daily information on called made and it shows nothing, pretty upset about this. Disappointed as it is my only mobile phone line and it is not up to date. Even my electricity bill app is on a daily accuracy.

In the sea area, a new package is automatically activated, which is about 60€. Without informing the client about further actions and without receiving confirmation, of course. The operators tried to understand me in English, or keep me waiting with the promise of a call back, which they don't fulfill. After going to the service centers several times and trying to get in touch with them, I didn't receive ANY POSITIVE ANSWER to my problem.