Generali Srbija

232 reviews
Content rating
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About this app

The Generali Serbia app is for anyone who wants to buy quickly and easily:
• Travel Insurance,
• providing roadside assistance,
• household insurance,
• home emergency insurance,
• Damage to the mobile phone screen - SMART package - is not operational,
• Pet insurance
Payment by credit card or payment slip is possible. Banca Intesa payment cards can be paid in installments without interest.

Generali Serbia application also offers you the following:
• Benefits for clients through the WINNING program - get discounts at DOBIT partners by displaying an electronic WINNER card that is inside the application
• View policy information on the Client Portal
• Product catalog overview
• Special customer service for SMART package users:
o Online doctor
o Substitute driver
o Special service services - checking the availability and reservation of hotel accommodation, car rental services, as well as checking prices and reservations at restaurants, theaters and the like
• Detailed instructions for handling the case:
damage to the insured household or traffic accidents at home or abroad
about the necessary medical assistance in Serbia and during your stay abroad, with the possibility of a free call and a chat with Europ Assistance
o damage when securing a mobile phone screen from damage (SMART package)
o occurrence of an insurance event in a pet insurance
• Information on reimbursement of travel and voluntary health insurance costs
• Information on the required documentation for claiming home insurance claims, insurance through utilities, vehicle damage under auto liability insurance and casco insurance, for additional health insurance, mobile phone screen damage insurance (SMART package), and insurance against a consequence of the accident of an Intesa Hit current account owner
• Information on the required documentation for registering a pet insurance case
• Allowed direct call and e-mail to Generali Insurance Serbia Contact Center
• View locations of all branches and view the location of the nearest branch
• Emergency call enabled (police, fire department, ambulance)
Updated on
Feb 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

231 reviews
J Sirka
February 22, 2022
I cannot log in, it keep telling me wrong password but it is not, I can login on web but not in app.
6 people found this review helpful
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Generali Osiguranje Srbija
March 1, 2022
Poštovani, Hvala što ste nam pisali. Generali web portal i mobilna aplikacija su nezavisne aplikacije i nisu vezane nalozima. Neophodno je da kreirate nalog i na mobilnoj aplikaciji, što možete učiniti klikom na dugme Nemate korisnički nalog? Registrujte se. Unapred hvala na saradnji. Srdačan pozdrav, Generali Srbija
Brankica Kovacevic
June 26, 2022
The app is not working, and no one is answering the phone.
1 person found this review helpful
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Generali Osiguranje Srbija
July 6, 2022
Poštovana Brankice, Možete ostvariti komunikaciju kroz funkcionalnost Besplatan poziv i chat/Chat sa operaterom. Ukoliko ste mislili na opciju Kontakt I lokacija/ Kontaktirajte nas, proverićemo iz koga razloga nije uspostavljena komunikacija sa operaterom i izvinjavamo se zbog neprijatnosti. Srdačan pozdrva, Generali Osiguranje Srbija
Nemanja Simic
December 4, 2021
Login is not working so the whole app is useless.
3 people found this review helpful
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Generali Osiguranje Srbija
December 20, 2021
Poštovani Nemanja, Vaša recenzija je iz perioda kada smo imali razvoj servisa za mobilne aplikacije. Prebacivanjem nove verzije servisa, greška koja se desila je otklonjena. Srdačan pozdrav, Generali Srbija

What's new

Novi proizvod "Osiguranje plodova i useva" i prikaz kartica zdravstvenog osiguranja za osiguranike i podosiguranike