MicroMain Mobile Technician

MicroMain

About this app

MicroMain Mobile Technician is the mobile app for users of MicroMain's world class CMMS/EAM software solution, MicroMain GLOBAL.
 
Access to this app is restricted. Please use your MicroMain GLOBAL credentials to log in. If you need credentials, contact your MicroMain administrator.
 
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Mobile Technician lets MicroMain users work offline to complete assigned tasks, including recording task time and parts used. Users can plan their workday, record task information, and review completed tasks from a smartphone, tablet, or other mobile device. Record details such as task time and parts used while performing tasks or after tasks have been completed. Managers can also create and assign new tasks while in the field.
 
PLAN THE WORKDAY
- See current and upcoming assigned tasks.
- Self-assign tasks from the task queue.
- Customize the home page execution list for quick access to today’s tasks.
 
PERFORM AND COMPLETE TASKS
- Start the built-in task timer to automatically record time spent performing tasks.
- Use the barcode scanner to record parts used, or select parts used from the available inventory.
- Add photos, enter comments, and record signatures.
- Change task status to Completed to move the task to the Summary page.
 
REVIEW COMPLETED TASKS
- Review and edit completed task details.
- Enter task time.
- Add parts, photos, comments, or signatures as needed.
- Clear and upload all of the day’s completed tasks with one touch.
 
OTHER FEATURES
- Managers can use the asset barcode scanner to create new tasks.
- Available app locking for devices with fingerprint scanners or facial recognition.
- Multiple filters let you customize task lists and easily search for specific tasks.

Ratings and reviews

Terrible user interface. app crashes constantly and makes you log out and in all the time, slow, clunky to use, a third of the screen is taken up by the gigantic "up next" bar, everytime you click on a task and go back it starts you off at the top of the list making you scroll all the way back to where you were. Rotating the screen does nothing to make the experience better. Edit 7/11/23 app is worthless, force log out is crazy app appears to have been designed and created by high schoolers

If the app isn't opened for too long sometimes it will say "offline" even after reconnecting to WiFi. Only fix is to force close and re-open the app. Also wish the "up next" section on the home page and the "all available tasks" section of the task list page could be expanded to cover more of the screen. Currently you can only see a small number of work orders without scrolling. Lastly it would be nice if there was a filter on the home page like there is on the task list page.

This app makes the daily grind of facility maintenance easy and efficient! You can work offline while moving from job to job at your facility. No more back and forth to pick up new work orders. I can't recommend this app enough for your maintenance staff, whether big or small.