Baltimore City 311

2.7
121 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Baltimore 311 allows residents and visitors to assist the city agencies in keeping city neighborhoods cleaner, safer and more beautiful by reporting a variety of issues such as graffiti, potholes, street light outages, trash collection, street cleaning and more… all through the convenience of a mobile device. The app will route the service requests directly to the appropriate servicing agency. The customer can also view the status of a service request within the app.
Updated on
Jan 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
No data collected
Learn more about how developers declare collection
Data isn’t encrypted

Ratings and reviews

2.7
121 reviews
A Google user
November 6, 2018
Terrible software bad decision and poor implementation by Baltimore City leadership. Mayor this is a perfect example how the city agencies expect less from its vendors and delivers less features and less efficiencies to its citizens. 1. This app takes too long moving through filling out details. 2. I have to manually select the address and starting point is a cached in accurate address. The button to select is tiny and moves your address. 3. The page asking for first last name email address and phone number does not allow you to select submit button and is not intuitive. 4. And what a joke to see the A Google User 5 * reviews saying this was a great app. A bit of self flagilation or dillusion by the project team or devopers maybe?
16 people found this review helpful
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Brian Wright
January 23, 2024
It was a decent app before the last update - probably 4 stars. Now it's a 1 star app. It doesnt load properly, logging in asks for a ton of permissions from a third party site, and features that were in the previous version don't show up. Revert it back to what it was a month ago.
4 people found this review helpful
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Nukuro Fall
December 17, 2023
It is imposible to track the status of a service request. Sometimes times it comes up by street address. I can not get the status to come up be service request number. On my laptop I can not get any status at all. Why did 311 have to change the system that it already had?
4 people found this review helpful
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What's new

Bug fixes