VIVESS

Gerencia Informática de la Seguridad Social

About this app

Application that allows pensioners residing abroad the possibility of accessing the Social Security system to present reliable proof of life.
The application will allow the pensioner to identify themselves in it, either through Cl@ve or through biometric mechanisms.
Once the pensioner is identified in the application, they will have access to the service to carry out the experience confirmation process.
Once a certificate of life has been completed, if it is positive, all the necessary information will be sent to the INSS along with a signed document proving that this validation has been carried out through the video-identification procedure. This document will be stored in the INSS corporate systems.
Once the proof of life has been received and satisfactorily processed by the INSS, a receipt will be issued to the pensioner. From the application you will receive a notice indicating that you can download said receipt through the specific documents section.
Pensioners who have already carried out the experience control through this mechanism may be notified, in successive years, of the need to re-accredit experience by a message in this application.
To access the system through Cl@ve, you must be registered as a user in the Cl@ve application itself, either through a DNI or electronic certificate or in person at an office.
Please see the following page to find out how to register:
https://clave.gob.es/clave_Home/registro.html

Ratings and reviews

Same things were happening to me. I emailed and they reset something and it worked first time. I was very fortunate to have someone at the end of the email polite and helpful.

Can't get past the identification page. When I try to register I get an error page tells me to try again. Tried to register dozens of times ?. Problem has now been sorted. Evidently only 1 of my forenames was entered so the app wouldn't recognise my passport details. Works perfectly now.

Recommended by UK Spanish Consulate as number 1 option. Could not get passed allowing access for camera before error message appeared. Same problem after repeated attempts. If the app worked it would be a great way of providing cert of life document annually.

What's new

Nuevo flujo de entrada
Permitir teléfonos de 6 dígitos
Actualización de tecnologías
Mejoras en el control de teclado
Mejoras de estilos