VIVESS

Gerencia Informática de la Seguridad Social

About this app

Application that allows pensioners residing abroad the possibility of accessing the Social Security system to present reliable proof of life.
The application will allow the pensioner to identify themselves in it, either through Cl@ve or through biometric mechanisms.
Once the pensioner is identified in the application, they will have access to the service to carry out the experience confirmation process.
Once a certificate of life has been completed, if it is positive, all the necessary information will be sent to the INSS along with a signed document proving that this validation has been carried out through the video-identification procedure. This document will be stored in the INSS corporate systems.
Once the proof of life has been received and satisfactorily processed by the INSS, a receipt will be issued to the pensioner. From the application you will receive a notice indicating that you can download said receipt through the specific documents section.
Pensioners who have already carried out the experience control through this mechanism may be notified, in successive years, of the need to re-accredit experience by a message in this application.
To access the system through Cl@ve, you must be registered as a user in the Cl@ve application itself, either through a DNI or electronic certificate or in person at an office.
Please see the following page to find out how to register:
https://clave.gob.es/clave_Home/registro.html

Ratings and reviews

Looks like a good app when I used it had difficulty doing video of the face after 2 or 3 attempt managed to get it done. Saw some updates hope they have managed to sort it out. I have facial paralyses so not easy to smile

It is difficult to get document on screen to be accepted. Then, if you do get past the face recognition stage, it just starts again from the .Frustrating as this is difficult to use for the elderly.

Recommended by UK Spanish Consulate as number 1 option. Could not get passed allowing access for camera before error message appeared. Same problem after repeated attempts. If the app worked it would be a great way of providing cert of life document annually.

What's new

Incluir notificaciones push
Mejoras en los inicio de sesión
Añadir datos de contacto en la configuración
Quitar información obsoleta
Mejora en el flujo de registro de vivencia
Actualización de literales
Mejora en usabilidad de formularios