RequestIndy

City of Indianapolis

About this app

RequestIndy is an exciting tool from the City of Indianapolis' Mayor's Action Center which allows our citizens to request non-emergency City services and report issues such as potholes, trash collection, and animal issues. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City's enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue.
RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience.

RequestIndy may also be used to check the status of requests previously submitted online.

Ratings and reviews

App does not work overall. Regularly freezes, had to force quit several times before I was able to select an option to report. GPS system doesn't function, which keeps a user from being able to submit any kind of issue

Writing in April 2026. The new app is virtually unusable. It freezes on startup requiring numerous attempts to close it out and restart the app. The app also logs you out every time so your ability to report issues to the Mayor's Action Center is further diminished.

Requests get closed by the city without resolution or contacting the resident. There are no notes viewable in the app, though the city rep sees them if you call in (and hold for an hour). Employees are rude, not trained, and generally not helpful.