3.4
2.06K reviews
50K+
Downloads
Content rating
Everyone
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About this app

NYDocSubmit enables residents of New York State to submit required documents for SNAP, HEAP, Temporary Assistance, and Medicaid – avoiding another trip to the local office.
This App is available to residents of Albany, Allegany, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Lewis, Livingston, Madison, Monroe, Montgomery, Niagara, Oneida, Onondaga, Ontario, Orleans, Oswego, Otsego, Putnam, Rensselaer, Rockland, Saratoga, Schoharie, Schuyler, Seneca, St. Lawrence, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, and Yates counties, at this time. If your district is not listed, check back soon to see if it has been added.

This App is NOT monitored for emergencies. You must contact your Social Services District office directly if you need help to address an emergency. DO NOT use this App to submit an initial application for SNAP, HEAP, Temporary Assistance, and Medicaid, a periodic report, or a recertification application.

DO NOT submit sensitive images, such as those containing HIV status or domestic violence information and/or addresses that must remain confidential to safeguard you or a household member. If you need to submit such information, or if the App is not available, provide the documents to your District in a manner OTHER THAN through this App, such as through U.S. Postal Service, in person or kiosk (if available) or fax machine.
Updated on
Jul 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
3.4
2.06K reviews
Christina Sinclair
June 3, 2022
Great when it works but I had to uninstall and reinstall it to get it to work at all. It wouldn't go beyond the 1st screen where you choose your preferred language. This app NEEDS to be fixed because people need a way to quickly submit documents for state programs that are extremely important parts of their lives. Please fix it!
10 people found this review helpful
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Megan Zeller
June 15, 2022
When it works it's great, when it doesn't it's an actual nightmare. I was unable to use the app, I reached out to IT department who got back to me very quickly. The gentleman from IT sent my information to his superiors who then never ever got back to me. I feel the app is important and there is no other app to go to but they need to really put in more effort into solving these problems when it affects people's lives and finances so much.
9 people found this review helpful
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Valerie
May 18, 2022
This app is a pain. I've used it in the past and it worked great, however this time around it just didn't want to work. After every picture I took it would route me back to the "Select langauge" screen. Sometimes it would let me continue but then it seemed like every other picture it would let me submit them again but would then route me back to language page. It took me almost an hour to upload ALL the documents I had to re-send in.
13 people found this review helpful
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What's new

Performance improvements and bug fixes applied. These updates are expected to resolve issues reported by some users with logging into the app.