The app itself is fine, but the City doesn't actually respond, so it's kind of a waste of time. I've submitted multiple reports and it shows the reports were opened and then closed a few days later. I suppose they think that issues will just resolve themselves if they ignore them.
Worked great for reporting a pothole I reported a bad pothole along my regular bike commute. I liked the way it allowed me to find and mark the location and then upload a picture. Response time was excellent. I found the pothole fully repaired when I passed by a couple days later.
Works well enough Pretty easy to use, although filling out the long form on a smartphone is tedious.
Failed to sync Always get failed to sync error now, so I can't use the app. Hm.
I submitted a couple reports two months ago and got no response on them. Seattle's roads are horrendous and the money is spent on stupid places like the bike share program. I think they just created this app so people would stop calling and complaining but they just ignore the requests.
Every time I have reported an issue through this I have seen it fixed or improved, often with personal follow-up from someone at the responsible agency.
* Edit Location with Autocomplete
* Bug Fixes