ACS Mobile App

ACS Courier

About this app

Now with the new ACS Mobile App, all you need to know about your shipments is a T-APP away!

- Collect your package from the ACS Locker easily and quickly, without searching for the PIN on your mobile, by simply pressing the “Pick-up from ACS Locker” button

- Register your favorite ACS Locker in our chatbot "ACiStant", so you can collect all your future orders faster from that point

- Find the ACS point that best serves you on the navigation map

- Get real-time information about your shipment progress

- Contact our digital assistant (ACiStant) in order to answer any questions you may have about your shipments, with the option of selecting new delivery date, new pick-up point or delivery to your neighbour’s address

- Inform digitally the nearest ACS store, so that the courier can pick up your shipments from your place at your own time (Online Pick-up)

- Find out about the cost and delivery time of each shipment

- Scan the Barcode of your digital ACS Member card, to receive discounts on your shipments

- Receive real-time updates on any operational issues of our network stores.

ACS: Anything, anywhere.


ACS Postal Services S.A., a subsidiary of Quest Group, operating in the Greek market since 1981, is the leading courier company in the domestic postal marketplace, handling over 50 million shipments (courier and post) annually. The company has the largest independent courier network in Greece, with more than 600 service points (in Greece, Cyprus, Albania and Bulgaria), over 1.200 ACS Smartpoint Lockers and over 3,000 skilled employees, and has developed the most advanced organization and know-how in its field.


While offering over 40 years to businesses, e-shops and households across the country complete, reliable and quality services based on innovation and Customer Experience, the company differs significantly from other courier companies, as it makes continuous investments in innovative systems, infrastructure, automation and new innovative services and solutions, to better serve its customers and meet market needs. At the same time, ACS constantly aims to strengthen its social contribution, implementing large-scale CSR actions aimed at upgrading the quality of life of vulnerable groups and the wider community.

Ratings and reviews

The latest update may have given the app a better appearance but for example in the delivery section the overview is not as clear as before. Previously, with a quick glance and thanks to the icons you could immediately see the state of your delivery. Also, some text is being covered by action buttons. ( xiaomi device and Android 16)

Misleading and poorly designed experience. The app repeatedly tells users to “choose a locker”, but in reality this is not possible unless the sender selected locker delivery at shipment creation. As a recipient, you have no actual control to switch from home address to locker. The app shows locker maps and selection flows that do nothing in the backend. No confirmation, no PIN, no rerouting. This is a false affordance and extremely frustrating.

Helps track my parcels to and from so that's good. Almost impossible to speak to a human. if you need to ask anything is only drawback with ACS with the option of a non existent call back the only option....

What’s new

- Online Pick-up
- ACiStant (Digital Assistant)
- My Shipments
- ACS Member (digital card)
- Latest Android versions support
- Minor improvements