
Manos Panagopoulos
Many issues, which occur randomly and remain after each update. 1.App doesn't load, message "An error occured" appears. 2.Location is not working, like being disabled from the device, user has to find exact address and type it to proceed. 3.Map is showing location, but address bar remains empty, so you can't proceed and book a ticket. 4.App is always very slow. Replying with a phone number is not a solution. There is much feedback in all ratings to correct all bugs.
4 people found this review helpful
DAEM, -IT Dept.,
December 14, 2023
Thank you very much for contacting us. The problem you experienced with adding the address was a temporary issue that was resolved immediately. Regarding the rest of your comments, we will be very happy if you contact us at 213 0 333 929 or at info@novoville.com so that we can assist you further.

Gratsanis Giorgos
Bad experience while I use the app and pay via revolut, I get back to my car and I saw ticket and I need to pay 30 euros fees. OK with this. After when I check the app again I saw that the app didn't say if the ticket is enable or not I saw the receipt but app get the money from revolut after 2 days. I send email same day in order to give me back my 6 euros which I pay but they didn't reply.
DAEM, -IT Dept.,
May 28, 2026
Λάβαμε την αξιολόγηση σας και θα θέλαμε να βελτιώσουμε την εμπειρία σας με την εφαρμογή. Σας παρακαλούμε να έρθετε σε επικοινωνία με το τμήμα εξυπηρέτησης μας μέσω email στο info@novoville.com ή καλώντας στο 213-0333929. Σας ευχαριστούμε πολύ.

A Google user
New version rocks! its time to stop "scratching" parking cards with your keys or coins. The new version comes with a great new interface. Registrion, credit card details input, road maps and booking processes are now very smooth. Managed to complete the first ticket purchase in less than a minute. Was about time Athens gets a new option for parking payments
8 people found this review helpful