brizolidis C
Doesn't notify my when my session is about to expire in case I want to extend it, inputting my address on the card details had to be done through the map....., if a session expires, I need to wait at least 10 minutes to start a new one while risking getting a fine within that time, after paying and starting a session, the app simply closes instead of going to the active session screen.. Other than that, it works well. Needs some work though
1 person found this review helpful
DAEM, -IT Dept.,
September 20, 2024
Thank you very much for your rating and comment. Please contact us at info@novoville.com or 213-0333929 to clarify any question you might have.
Manos Panagopoulos
Many issues, which occur randomly and remain after each update. 1.App doesn't load, message "An error occured" appears. 2.Location is not working, like being disabled from the device, user has to find exact address and type it to proceed. 3.Map is showing location, but address bar remains empty, so you can't proceed and book a ticket. 4.App is always very slow. Replying with a phone number is not a solution. There is much feedback in all ratings to correct all bugs.
DAEM, -IT Dept.,
December 14, 2023
Thank you very much for contacting us. The problem you experienced with adding the address was a temporary issue that was resolved immediately. Regarding the rest of your comments, we will be very happy if you contact us at 213 0 333 929 or at info@novoville.com so that we can assist you further.
Goge Nou
It appears that the application has not been updated in nearly a year, which may result in compatibility issues. We pay so much for the parking and they don't even have the decency to make a functional app. The development team needs to learn how to code applications properly and also ensure that it is compatible with the latest devices.
DAEM, -IT Dept.,
October 4, 2024
We are sorry to hear about this issue. If you have any difficulty while using the app, please make sure to contact our customer support at info@novoville.com or 213-0333929 we will be happy to assist you. Thank you very much.