htools - Hotel tools

KARAGIANNIS GROUP

About this app

htools is a hotel maintenance and fault-management application designed to help teams record, assign, and resolve issues efficiently.
It connects maintenance staff, housekeeping, reception, and external contractors in one platform so that every fault is tracked and every room is prepared on time.

Key Features

• Create and submit faults from any department (reception, housekeeping, F&B, technical teams)
• Assign tasks to in-house technicians or external contractors
• Real-time status updates, priorities, and progress tracking
• Photo attachments and complete activity history for each task
• User roles and permissions based on department or position
• Manage multiple hotels under a single account
• Dashboards with performance indicators and task analytics
• Room status and readiness tracking
• Notifications for new, updated, or pending issues

htools helps hotels organize their daily maintenance operations, reduce delays, and maintain a clear overview of all technical and housekeeping workflows.

What’s new

Improvements to active shift mode and location reporting for better task coordination and team support.
Added clearer information before enabling shift location access.
Stability, notification, and general user experience improvements.