Beeasy

SOFTWeb - Adaptive I.T. Solutions S.A.

About this app

Beeasy Telemarketing has the unique online and mobile application beeasy Calls, a handy and functional tool for freelancers and businesses to have complete control of their business phone communication in real time.

At beeasy call management is our specialty. Our professional answering machines are in the call center from Monday to Friday from 09.00 - 21.00 (available 24/7 for professionals who need it) to answer your calls as your highly trained staff would answer. your office.

With the beeasy calls application, beeasy call center customers can:

• Real-time control of calls received by their office
• Push notification notification for each new call.
• Ability to track call history
• Check and make appointments
• Sync with google calendar
• Interconnection and synchronization with other applications and CRM
• Categorization of calls
• Categorize contacts
• Configuring dynamic call fields to meet the individual needs of each professional
• Configure dynamic fields in contacts
• Automatically create a contact agenda
• Multiple user calendar use and real-time updating
• Interactive communication with your telegram
• Assign tasks to telegraph
• Ability to send call details by mail / sms
• Ability to send sms - appointment reminder to your customers
• Multiple levels of users: users monitoring all calls and users tracking only calls that concern them
• Multiple call tracking filters
• Display of pending and processed requests
• Real time telemetry instructions
• Statistical analysis of calls