Contactless e-Channel

4.7
701 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Contactless e-Channel Mobile Application facilitates eligible Hong Kong residents to enrol Contactless e-Channel Service. After enrolment, Hong Kong residents can use an encrypted e-Channel QR code generated from their personal mobile phones to enter the contactless e-Channels. Inside the contactless e-Channels, they may simply look at the camera from the marked location to perform facial verification through the system. The immigration clearance is subsequently conducted. During the process, there will be no need to touch shared equipment viz. the fingerprint scanner.

Contactless e-Channels would enable members of the public to reduce contact with shared equipment during self-service immigration clearance; while providing faster, more convenient and hygienic immigration clearance service.

Enrolment of Contactless e-Channel Service via Contactless e-Channel Mobile Application:
● Use mobile device with biometric authentication functions enabled to download and install the contactless e-Channel mobile application and the "智方便 iAM Smart" app
● Register and activate "iAM Smart"
● Open the contactless e-Channel mobile application and select enrolment
● Wait for the identity verification via "iAM Smart" after reading the statement and submitting the application
● Perform mobile phone built-in biometric authentication to complete the enrolment upon successful identity verification
● Generate e-Channel QR code for immigration clearance via the contactless e-Channels once the above steps are completed


Notes:
● Consent of your parent or guardian is required if you are aged from 11 to 17.
● Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.
Updated on
Mar 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
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No data collected
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Committed to follow the Play Families Policy

Ratings and reviews

4.7
682 reviews
D (Tricolor cat)
February 5, 2024
It's simple to scan the app to pass the immigration control. I will be standing on a fixed box and wait a few minutes. It's so advance than using old passport manually. Only issue is you can pass it if you stand outside the box
3 people found this review helpful
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Joe
July 16, 2023
An app that requires the installation of another app before it works, seriously ? This app is supposed to be used for contactless e-Channel gates at HK boarders, avoiding the need of finger print scanning, sounded great. But it requires the installation of another app called iAM Smart (what a stupid name), which is about HK taxation and HK health, etc. Just can't see why these are related ? At normal e-Channel gates, all it is required is the HKIC.
12 people found this review helpful
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Maverick Chan
March 19, 2023
Cannot register with Android, once switch to iphone, it is success. On Android, it show internal sever error after logon with iamsmart.
14 people found this review helpful
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