HK Immigration Department

1.6K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image

About this app

Immigration Department Mobile Application contains the following functions and information:
• Appointment Booking
• Application Services
• Form Filling
• Land Boundary Control Points Waiting Time
• My Tag Status
• "e-Visa"
• Submissions of Documents
• Call the 1868 Hotline via Network Data
• Contactless e-Channel
• I-RemindU
• Other Services; and
• Immigration Department YouTube Channel

• Using Immigration Department Mobile Application, data transmission fees may be incurred for transmitting data through mobile devices. You are suggested keeping track of data usage from time to time.
Updated on
Jan 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.56K reviews
Joyce Lam
January 6, 2022
Frequently failed to retrieve saved application due to server problem. During payment process, the system has problem again and noticed the fee was charged only from the credit card record but there was no confirmation from the app. Also no email acknowledged my application. Now I am not sure if the whole application process is completed.
13 people found this review helpful
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A Google user
April 23, 2019
I've been trying to fill my registration form through this app as well as from the main site and i've continuously received an unforced error at the final step of registration. Pls fix this. My appointment is scheduled for next month.
48 people found this review helpful
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A Google user
January 7, 2020
The android version doesn't work, I downloaded it from the immigration dept website (twice), won't install, no error. Also tried the playstore, can't download anything, just spinning forever, tried a few times. How did it get 4.3 rating I wonder. A waste of tax payers' money it seems.
23 people found this review helpful
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What's new

· Optimisation of Online Assistance Request Form on the Assistance to Hong Kong Resident Unit
· Enhancement in User Experience