NLB mKlik

NLB Komercijalna banka AD Beograd

About this app

NLB mKlik enables you to perform all the financial transactions via your mobile device at any time and place in a fast, easy and safe way. The services is available 24 hours, seven days a week. All you need to have is mobile device and internet connection.

NLB mKlik offers you the following options:

- Check the balance and turnover on accounts and payment cards
- Sending of account statements for domestic and foreign currency accounts to registered email address
- Perform payment and money transfer with an option of sending payment confirmation for completed payments
- Payment via the PRENESI services by entering the mobile phone number registered by the recipient of funds for this service
- Register for the PRENESI service
- DEEP LINK service
- Submitting an ONLINE request for certain products and services, realisation without going to the Branch
- Purchase/sell foreign currencies
- ATM and branch locator
- The ability to create payment templates
- Summary overview of fixed term savings
- Loans overview and the supporting details
- Top up the prepaid balance on mobile phone with domestic operators
- To receive communication from the bank, info about account transactions through PUSH notifications and contact the Bank via e-mail, social networks or telephone
- Payment cards administration
- Login and authentication option settings for face recognition


Note:
If you are already using NLB eKlik, you can initiate sending the activation code for NLB mKlik yourself within the current Setup on your eKlik user account. There is also the possibility to call the contact center to receive a new activation code.
Improved functionalities of mKlik can be used on devices which have preinstalled OS 12.0 or higher.

Ratings and reviews

The app is alright... when it actually works. And absolutely unusable when it doesn't, which is too often. A lot of times when I try to get into my account I either get an endless loading circle which never finishes loading, a message that says "Service currently unavailable, try again later" or literally nothing happens when I enter my pin and hit enter. It's absolutely unacceptable that a bank your size cannot make a functional app and instead locks its users out of their own bank accounts.

The interface is horrible; why use rotating items in menus?? The account filters don't work, the options are limited, everything about this app is bad. It needs to be built from the ground up to match 21st century standards. I would give it a zero star if it was possible.

The worst bank app I have ever used hands down. You can't log in after reinstalling on a same phone. It asks for a verification code? Operators not available during working hours. It's a mess. Needs a seperate pin (yeah please make me use and remeber another pin code on top of three other debit card pins). Can't log in with username/password. At this point just use a website and avoid this messy, poorly designed app.

What’s new

• Minor technical improvements
• Performance enhancements and bug fixes.